Shipping

TIME FRAMES:

Please note, I ship once payment is received. Currently I ship items within two to four business days.  (Business days are Monday - Friday).  

PLEASE NOTE!!! I am no longer able to accommodate rush shipment requests.  I am one person and strive to provide excellent customer service to all my customers.  With my volume of sales, customer inquiries, physically making every item and packing every item etc., I need to manage my time as efficiently as possible to ensure ALL orders are quickly shipped and by accepting rush shipment requests, I am unable to make the most of my time. Thank you for your understanding.

HOW WE SHIP:

I ship via USPS priority mail (1 - 3 day shipping) or first class service (2 - 5 day shipping). Please note, all shipping transit time frames are estimated dates given by USPS, and I cannot guarantee delivery by a specific date, since I cannot control physical delivery of item.  On rare occasions, items are delivered outside the time frames provided, which I cannot be responsible for.

Track and Confirm service is automatically added to each shipment for shipments within the United States and select International countries.  If track and confirm shows successful delivery of item, I am not responsible for items that are lost after delivery, as that is theft of customer's property. Insurance may be purchased. Insurance ONLY covers items lost or damaged in transit. Insurance does not cover items lost after successful delivery. If you would like to insure your items, I will be happy to add insurance to your shipment. Please send me a message that you would like insurance, and I will set up a listing to cover the cost of the insurance coverage. Delivery non-receipt for domestic shipments must be reported within 60 days of the ship date to postal carrier or insurance carrier.  Any claims past that date, are unable to be resolved with carriers and insurance companies and is not the responsibility of Busy Beez and Chickadeez.

The most secure method of shipment is signature confirmation. If you would like to purchase signature confirmation delivery, please send me a message, and I will set up a listing for you to purchase the additional service.  It is highly recommended to purchase signature confirmation for orders that are $50 and above.  Signature confirmation will automatically be added for orders valued $150.01 and above.

I am no longer able to mail items Priority Express. The fastest option in my shop, is Priority Mail, which is 1 to 3 day delivery.

I do not accommodate local deliveries.  All items are shipped.

For international orders, orders to select countries are tracked. Shipping and handling fees ONLY include postage, cost of materials to ship. Any fees, taxes, charges, etc. charged by recipient's country is the sole responsibility of the buyer. Orders are shipped via USPS (United States Postal Service). Once package enters recipient's country, it is then delivered by local mail service. It is customer's responsibility to be aware of their postal service processes and charges for delivery and import. Since U.S. mail service is a separate system, I am unable to obtain information for customers regarding their package once the package enters a different country and any inquiries on delivery, need to be made by customer to their country's mail service.

Generally orders arrive within 14 business days (M-F, excluding holidays and weekends), which does not account for custom processing time.  On rare occasions (in particular United Kingdom, Canada and Greece) orders have taken up to 45 days to receive.  Please take the longest shipping time frame into account when ordering.  Customers may upgrade to USPS Express shipping or registered mail, in order to track packages. Please send a convo for price estimate. Orders valued over $200 will be mailed registered mail and require a signature for delivery. ***I no longer accept orders from India, Sri Lanka. Due to a high number of lost/stolen international orders, if package tracking is not available, I will cancel and refund order.***

PLEASE NOTE!!! Orders are not considered LOST in transit until the following amount of time has passed:

Domestic: 14 days past shipping date
International: 45 days past shipping date
International ITALY/France: 60 days past shipping date

Delivery non-receipt for international shipments must be reported to postal carrier or insurance carrier within 90 days of the ship date.  Any claims past that date, are unable to be resolved with carriers and insurance companies and is not the responsibility of Busy Beez and Chickadeez.

PLEASE NOTE!!!  Any customs taxes or fees levied to the buyer upon receipt of the product will be the sole responsibility of the buyer. These fees vary greatly depending on the buying location and I am not able to estimate these with your international order.

Your order will be marked as "merchandise" on the customs form.  I am not able to adjust the customs label to state "gift" in order to avoid taxes; that practice is falsifying documents is illegal and could easily result in the loss of my business license. Please do not request this of me. Thank you for your understanding. Duty fees imposed by other countries are the responsibility of the buyer/recipient.  In addition, if item is not picked up at the post office and is returned to me, I am not able to accommodate merchandise returns.

SHIPPING ADDRESS:

Items are shipped to the address provided at check out. Please verify your address before placing your order. If item is returned to Busy Beez and Chickadeez due to incorrect address, an invoice with new shipping charges will be sent to reship the item. I am not able to accommodate merchandise refunds to customers who provided incorrect shipping address.